Stormcloud

Stormcloud is Acme Technologies home hub system. Used in combination with either Lightning or Thunder connectors, Stormcloud unifies your experience across all systems. 

Requirements

Stormcloud home hub system

Either Lightning or Thunder connector

Common Errors

Unable to connect

Unstable connection

Cannot find or access files

Too many requests

Unable to connect

If you see an "Unable to connect" warning, this indicates an issue with either your router or with the Stormcloud hub's connection to the Lightning or Thunder connector. Unplug the hub, wait 10 seconds, and plug back in. After rebooting, check if you still see the error. If so, connect Stormcloud directly to your router and then attempt to restart. 

If issues persist, check the Lightning or Thunder connectors as well. 

Unstable connection

If you see an "Unstable connection" warning, this indicates an issue with your network. Open your network settings and ensure Stormcloud is prioritized in your network settings. Note: You may need to work with your ISP.

Cannot find or access files

If you see a "Cannot find or access files" warning, this indicates the Lightning or Thunder Connector is unable to access your network files. Open your firewall settings and ensure the Lightning app or Thunder connector is approved for Network sharing and confirm "share files over the network" is also enabled. For more infor

Too many requests

If you see a "Too many requests" error, this indicates a rate limit. Wait 10 minutes and try connecting again.